Jacobs Douwe Egberts (JDE Coffee) is the world's leading pure-play coffee company, headquartered in The Netherlands. Together a team of more than 12,000 coffee champions unite to deliver our brands to consumers in more than 80 countries around the world.
Our promise: "A coffee for every cup".


Coffee is our core focus, however we also provide a total solution offer including associated coffee, tea and chocolate products, equipment, training and technical service.

In Australia JDE have a large footprint across all coffee segments including:

  • Small, medium and large businesses
  • Cafes, bars, restaurants and hotels
  • Leisure clubs and retail chains
  • Health & care institutions
  • Education facilities
  • Government buildings
  • Airlines and airline lounges

Our brands

Head Office (NSW)

Jacobs Douwe Egberts Professional Australia
Level 1, 924 Pacific Highway
Gordon, NSW 2072
ABN 82 051 278 409

Roastery (NSW)

Jacobs Douwe Egberts Roastery
18 Forrester Street
Kingsgrove, NSW 2208

Other offices

Queensland (QLD)
Unit 2, 11 Palmer Place
Murarrie QLD 4172

Victoria (VIC)
Unit 3, 49 Bertie Street
Port Melbourne VIC 3207

Call our customer service

From Monday till Friday between 08.30 am and 5 pm Monday till Friday between 08.30 am and 5 pm Australian Eastern Standard Time (AEST).

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Located in New Zealand?
You can reach Jacobs Douwe Egberts PRO New Zealand by
Phone via: 0800 277 927
Email: sales.newzealand@jdecoffee.com